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Privacy Gates

Privacy Policy

We are committed to protecting and respecting your privacy and take this very seriously

Who we are/How to contact us

You can find our full contact details, and get in touch with us, by clicking on the Contact link on this website.

What we do with your personal information

By becoming a subscriber or by making a booking you consent to receive from us our e-newsletters/marketing and details of special offers or products which we think may be of interest to you. Your information will be held for our internal use to allow us to improve the services and products we offer, your customer experience, and to enable us to comply with our contractual obligations.

We will only share your personal information with our authorised travel service providers, and only as necessary in order to complete a transaction that you have specifically requested. Your details may be provided to security or credit checking companies, public authorities such as customs/immigration if necessary, or to others as required by law. We may also pass your details to any successor to our business (or any relevant part of it).


By disclosing your personal information to us on our website, by email or over the telephone, you consent to the collection, storage, processing and other use of your personal information by us in the manner set out in this Privacy Policy.

How we protect your information

By submitting your personal data you agree to the storing and processing of this data. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

We never store full credit card information, the details are sent to the bank to complete the transaction and then discarded.

Links to third party sites

Our website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference only. We do not control websites which we do not operate and are not responsible for their contents or your use of them. Inclusion of these links to such websites does not imply any endorsement of the material on such websites or any association with their operators. You should seek information concerning any financial protection that may be available to you from any non-ABTA company, as ABTA financial protection would not apply to these companies.

Access to information

You have the right to ask us in writing for a copy of the information which we hold about you. Any request should be sent to us at the address shown under the Contact Link on this website. If you believe that any of your personal information that is held or being processed is incorrect then please contact us immediately.